Mon. Oct 6th, 2025

Yesterday, Sugarsync prompted me to install an update. After installation, it complained parts of it was installed separately and refused to run. I uninstalled it via /Applications/SugarSync\ Manager.app/Contents/Resources/SugarSyncUninstaller.command

Then I did a fresh install. Still no luck, it kept crashing. I fired up the Console to see if I can find any errors. I found some errors related to xfsmond, particularly:

10/11/11 5:43:46.788 PM [0x0-0x57057].com.SugarSync.Manager: launchctl: Error unloading: com.sharpcast.xfsmond

I fixed the permissions of the Launch Daemon for it via

sudo chmod 644 /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

And loaded it via

launchctl load /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

Voila, now SugarSync Manager runs fine, no more crashes. Hope this post helps someone…

By Sems

4 thoughts on “Sugarsync Crash on Mac OS X 10.7 – Lion”
  1. 1. Run the Console, it is under Utilities folder in Applications.
    2. If you have the same error, run Terminal, it is also under Utilities.
    3. In the Terminal window, type in:

    sudo chmod 644 /Library/LaunchDaemons/com.sharpcast.xfsmond.plist
    sudo launchctl load /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

    Then simply run the SugarSync Manager. That’s it.

  2. I had the same problem. Similar fix.

    OSX Lion, 10.7.3
    SugarSync Manager 1.9.50.86491.20120221

    Installed fine; ran fine.
    Then I logged out.
    Logged back in, and SugarSync Manager would start: splash screen then manager window, and immediately vanish.

    Turns out permissions for /Library/LaunchDaemons/com.sharpcast.xfsmond.plist were fine (-rw-r–r–), but ownership was set to root:admin (vs. root:wheel).

    sudo chown root:wheel /Library/LaunchDaemons/com.sharpcast.xfsmond.plist
    sudo launchctl load /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

    and everything is well.

    Thanks for the tip.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.